Terms and Conditions

Welcome to HYra – Next Gen E-Commerce! These terms and conditions outline the rules and regulations for the use of HYra’s website and services. By accessing this website and/or using our services, you accept these terms and conditions in full. If you disagree with these terms and conditions or any part of these terms and conditions, you must not use this website.

1. Definitions

In these Terms and Conditions:

  • “HYra”, “we”, “us”, or “our” refers to HYra – Next Gen E-Commerce.
  • “User”, “you”, or “your” refers to anyone accessing or using the website and/or services.
  • “Website” refers to HYra’s e-commerce platform.
  • “Services” refers to all services provided by HYra, including but not limited to product listings, sales, and customer support.

2. Use of the Website

You must be at least 16 years of age to use our website. By using our website and agreeing to these terms and conditions, you warrant and represent that you are at least 16 years of age.

You agree to use the website only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else’s use and enjoyment of the website. Prohibited behavior includes harassing or causing distress or inconvenience to any other user, transmitting obscene or offensive content, or disrupting the normal flow of dialogue within our website.

3. Account Registration

To access certain features of the website, you may be required to register for an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete. You are responsible for safeguarding the confidentiality of your password and for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account or any other breach of security.

4. Product Information

We strive to ensure that all product descriptions, images, and prices are accurate. However, we do not warrant that product descriptions or other content of this website is accurate, complete, reliable, current, or error-free. If a product offered by HYra itself is not as described, your sole remedy is to return it in unused condition.

Prices for products are subject to change without notice. We reserve the right at any time to modify or discontinue any product without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension, or discontinuance of the product.

5. Ordering and Payment

By placing an order through our website, you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price. Dispatch times may vary according to availability and any guarantees or representations made as to delivery times are subject to delays resulting from postal delays or force majeure for which we will not be responsible.

We accept payment via UPI and Stripe. You warrant that all details you provide to us for the purpose of purchasing the product are correct, that the credit or debit card you are using is your own and that there are sufficient funds to cover the cost of the product.

6. Shipping and Delivery

We aim to deliver products to you at the place of delivery requested by you in your order. We aim to deliver within the time indicated by us at the time of your order but we cannot guarantee any firm delivery dates.

We shall not be liable for any losses, costs, damages, charges, or expenses caused by any delay in delivering goods. In the event that your order does not arrive, contact our customer support team, and we will work with you to resolve the issue.

7. Returns and Refunds

Our return policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To initiate a return, please contact our customer support team. We will provide you with instructions on how to return the product. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

8. Intellectual Property

The content, layout, design, data, graphics, and other materials on this website are protected by intellectual property laws and are owned by or licensed to HYra. You may not use, reproduce, modify, distribute, or display any of the content on this website without our prior written consent.

9. Limitation of Liability

To the fullest extent permitted by applicable law, HYra shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (a) your use or inability to use the website; (b) any unauthorized access to or use of our servers and/or any personal information stored therein; (c) any interruption or cessation of transmission to or from our website; (d) any bugs, viruses, trojan horses, or the like that may be transmitted to or through our website by any third party; (e) any errors or omissions in any content or for any loss or damage of any kind incurred as a result of your use of any content posted, emailed, transmitted, or otherwise made available via the website.

10. Governing Law

These terms and conditions shall be governed by and construed in accordance with the laws of the jurisdiction in which HYra is established, without regard to its conflict of law provisions.

11. Changes to Terms and Conditions

HYra reserves the right to modify these terms and conditions at any time. We will notify you of any changes by posting the new terms and conditions on this website. You are advised to review these terms and conditions periodically for any changes. Your continued use of the website after any such changes constitutes your acceptance of the new terms and conditions.

12. Contact Information

If you have any questions about these terms and conditions, please contact us at support@hyra.com.

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