Frequently Asked Questions
Find answers to common questions about shopping on Hyrabuy.
How do I place an order?
Browse our marketplace, add items to your cart, and proceed to checkout. You can pay using various payment methods including credit/debit cards, UPI, and net banking.
How can I track my order?
Once your order is shipped, you will receive a tracking link via email. You can also track your order from your account under Orders.
What is the return policy?
You have 14 days from the date of delivery to return eligible items. Items must be unused and in their original packaging. Visit your order details to initiate a return.
How long does delivery take?
Delivery times vary by seller and location. Standard delivery typically takes 3-7 business days. Same-day delivery is available for select products in supported areas.
How do I contact a seller?
You can message a seller directly from their product page or seller profile. Go to the seller's page and use the messaging feature to get in touch.
Is my payment information secure?
Yes, all transactions on Hyrabuy are SSL encrypted. We use trusted payment providers to process your payments securely. We never store your full card details.
How do I become a seller on Hyrabuy?
Visit our 'Become a Seller' page to learn about selling on Hyrabuy. You can register as a seller, set up your store, and start listing products.
Can I cancel my order?
You can cancel your order before it has been shipped. Go to your Orders page, select the order, and choose the cancel option if it is still available.