Terms of Service

1. Acceptance of Terms

By accessing and using the Hyrabuy marketplace platform at hyrabuy.com (the "Site"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our services.

2. About Hyrabuy

Hyrabuy is an online marketplace platform that connects buyers with independent sellers. We provide the platform and technology to facilitate transactions but are not a party to the sale between buyers and sellers unless explicitly stated.

3. Account Registration

To use certain features of our platform, you must create an account. You agree to:

• Provide accurate and complete information during registration
• Keep your account credentials secure and confidential
• Notify us immediately of any unauthorised use of your account
• Be responsible for all activities that occur under your account

4. Purchases and Payments

When you make a purchase through Hyrabuy:

• All prices are displayed in Indian Rupees (INR) unless otherwise stated
• Payments are processed securely through Razorpay
• You agree to pay the listed price plus any applicable taxes and shipping charges
• We reserve the right to cancel orders in cases of pricing errors or suspected fraud

5. Shipping and Delivery

Shipping timelines and costs vary by seller and product. Estimated delivery times are provided as guidelines and are not guaranteed. Sellers are responsible for fulfilling orders and shipping products in a timely manner.

6. Returns and Refunds

Return and refund policies may vary by seller. Please review the seller's return policy before making a purchase. In general, products may be returned within the specified return window if they are unused and in their original packaging. Refunds will be processed to the original payment method.

7. Seller Responsibilities

Sellers on our platform agree to:

• Provide accurate product descriptions, images, and pricing
• Fulfil orders promptly and maintain adequate inventory
• Comply with all applicable laws and regulations
• Respond to customer inquiries in a timely manner
• Not sell counterfeit, prohibited, or illegal products

8. Prohibited Activities

You agree not to:

• Use the platform for any unlawful purpose
• Interfere with or disrupt the platform or its services
• Attempt to gain unauthorised access to any part of the platform
• Post false, misleading, or fraudulent content
• Harass, abuse, or harm other users or sellers
• Scrape, mine, or collect data from the platform without permission

9. Intellectual Property

All content on the Hyrabuy platform, including logos, designs, text, and software, is the property of Hyrabuy or its licensors and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our written consent.

10. Limitation of Liability

To the maximum extent permitted by law, Hyrabuy shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the platform. Our total liability shall not exceed the amount you paid for the specific transaction giving rise to the claim.

11. Dispute Resolution

Any disputes arising from these Terms or your use of the platform shall be resolved through good-faith negotiation first. If a resolution cannot be reached, the dispute shall be subject to the jurisdiction of the courts in India.

12. Changes to These Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on this page. Continued use of the platform after changes constitutes acceptance of the updated Terms.

13. Contact Us

If you have any questions about these Terms of Service, please contact us at support@hyrabuy.com.